Terms and Conditions

Aboutus

Date:2025-05-15 08:56:25

Terms and Conditions – Pay1 Exchange

1. Introduction

Welcome to Pay1 Exchange ("the Platform"). By registering an account or using any services provided by Pay1 Exchange, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. These Terms apply to all users, traders, and visitors engaging with the Platform.

2. User Eligibility & Account Registration

  • Users must be at least 18 years old and comply with applicable laws in their jurisdiction.

  • Account registration requires identity verification as per Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.

  • Users are responsible for providing accurate and complete information during registration. Failure to do so may result in account suspension or termination.

3. Risk Disclosure & Acknowledgment

By using Pay1 Exchange, users acknowledge the inherent risks in cryptocurrency trading, including but not limited to:

  • Market volatility: The value of digital assets can fluctuate rapidly, leading to potential financial losses.

  • Regulatory changes: Cryptocurrency laws may change, affecting trading conditions or platform availability.

  • Security risks: Despite security measures, Pay1 Exchange cannot guarantee absolute protection from cyber threats.

  • Liquidity risks: Certain assets may have low liquidity, affecting the ease of buying or selling them.

Users accept full responsibility for their investment decisions and acknowledge that Pay1 Exchange is not liable for any trading losses.

4. Liability Disclaimer

  • Pay1 Exchange assumes no liability for security breaches, hacks, or unauthorized access to user accounts.

  • Users are solely responsible for safeguarding their login credentials and enabling Two-Factor Authentication (2FA).

  • The Platform is not liable for financial losses due to market downturns, failed transactions, or incorrect trade executions.

  • Pay1 Exchange provides no guarantees on profitability and does not offer financial or investment advice.

5. Trading & Transaction Policy

  • All transactions are executed on a willing buyer, willing seller basis at prevailing market demand.

  • The Platform does not set or control prices beyond facilitating standard market functions.

  • Trade finality: Once a trade is executed, it cannot be reversed or canceled. Users must review trade details carefully before confirming transactions.

  • Pay1 Exchange reserves the right to suspend or restrict trading in certain assets due to market risks or regulatory requirements.

6. Fees & Charges

  • Transaction fees, withdrawal fees, and service charges align with industry standards and may vary.

  • Pay1 Exchange reserves the right to adjust fees periodically based on market conditions or regulatory updates.

  • Users will be notified of any fee changes via official announcements.

7. Regulatory Compliance & Legal Framework

  • Pay1 Exchange is fully licensed and regulated as a Virtual Asset Service Provider (VASP) and Crypto Asset Service Provider (CASP) in Bulgaria, EU.

  • Users must comply with applicable AML/KYC laws, including providing verified identification before engaging in transactions.

  • The Platform reserves the right to restrict access to users from jurisdictions where crypto trading is prohibited or unregulated.

8. Security Measures & Account Protection

To ensure user security, Pay1 Exchange implements:

  • End-to-End Encryption for sensitive data.

  • Cold storage solutions for most assets to minimize hacking risks.

  • Multi-layer authentication, including 2FA to enhance user account security.

  • Regular security audits to detect vulnerabilities and improve system protection.

Users are encouraged to regularly update passwords and avoid sharing login credentials.

9. Dispute Resolution & Governing Law

  • Any disputes arising from the use of Pay1 Exchange will be governed by the laws of Bulgaria, EU.

  • Users must first attempt to resolve disputes via the Platform’s support team before pursuing legal action.

  • Pay1 Exchange reserves the right to terminate accounts involved in fraudulent activities or policy violations.

10. Amendments & Updates

  • Pay1 Exchange reserves the right to modify or update these Terms and Conditions at any time.

  • Users will be notified of significant changes via platform announcements or emails.

  • Continued use of the Platform after modifications implies acceptance of the updated Terms.

11. Contact Information

For inquiries, support, or compliance matters, please contact [email protected]