Pay1 Exchange Sole Ltd 
Registration No: 208000171
Address: Level 2, Vasil Levski No. 38, Sredets District, Sofia P.C .1142, Bulgaria
Trade Name: Pay1 Exchange               Domain: Https://pay1exchange.com

PRIVACY POLICY

1. Introduction
Welcome to Pay1Exchange (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your rights.

2. Information We Collect

• Account Information: Name, email address, phone number, date of birth, government ID documents (for KYC/AML).

• Transactional Data: Wallet addresses, transaction history, deposit and withdrawal records.

• Usage Data: IP address, device type, browser type, operating system, login timestamps, pages visited, and interaction patterns.

• Cookies & Tracking: Session cookies, analytics cookies, and similar technologies to improve your experience.

3. How We Use Your Information

• Service Provision: To verify your identity, process transactions, manage your account, and comply with legal obligations (KYC/AML).

• Security & Fraud Prevention: To monitor for suspicious activity, enforce our Terms and prevent unauthorized access.

• Communication: To send service-related notices, security alerts, and promotional messages (you may opt out of marketing emails).

• Analytics & Improvement: To analyze platform usage, improve our services, and develop new features.

4. Legal Basis for Processing

• Consent: With your permission for certain marketing communications.

• Contractual Necessity: To fulfill our agreement with you when you use our services.

• Legal Obligation: To comply with anti-money-laundering and regulatory requirements.

• Legitimate Interests: To operate, secure, and improve our platform.

5. Sharing Your Information

• Service Providers: Third parties who support our operations (e.g., hosting, analytics, payment processors), under strict confidentiality.

• Regulators & Law Enforcement: When required by law or to comply with a valid subpoena or court order.

• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.

6. Data Security
We use industry-standard technical, administrative, and physical safeguards to protect your personal data. However, no method of transmission over the internet is 100% secure.

7. Data Retention
We retain your personal information as long as needed to provide services and comply with legal obligations (typically up to seven years for transactional records).

8. Your Rights
Depending on your jurisdiction, you may have the right to:

• Access, update, or correct your personal data.

• Request deletion or restriction of processing.

• Object to certain processing activities.

• Lodge a complaint with a supervisory authority.

9. International Transfers
Your data may be processed in countries outside your jurisdiction. We ensure adequate protections (e.g., standard contractual clauses).

10. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect data from minors.

11. Changes to This Policy
We may update this Privacy Policy; we will post changes here with a new effective date.

12. Contact Us
[email protected]